Directory lookup
Returns a person, role or contact detail that may have been published or synchronized previously.
Verification vs lookup
Employee identity verification vs contact or directory lookup
A directory can help you find a person. Verification answers a different question: is this communication channel currently recognized by the company?
Finding a contact is not the same as verifying authorization
Traditional directories are useful for discovery. Company-scoped verification is designed for trust decisions at the moment of contact.
Company-scoped verification
Checks a submitted email, phone, WhatsApp number, landline or trusted domain against the company-controlled verification scope.
Different outcomes
A lookup asks “who is this?” Verification asks “is this channel currently recognized by this company?”
Privacy-preserving by design
CardIQ Verification Hub is intentionally not a reverse employee directory.
No reverse lookup
Visitors cannot enter an email or phone number and receive the employee name or personal profile behind it.
Organization-level result
The result communicates whether the submitted value matches the selected company’s current verification scope without exposing unnecessary identity data.
Company selected first
Verification remains company-scoped rather than becoming a global people-search service.
Why current status matters
A saved contact or old directory entry can survive long after the underlying company relationship changes.
Role changes
Company-managed identity can reflect updated titles, departments and approved professional information.
Offboarding
Deactivated employees are excluded from active employee verification scope, reducing reliance on stale contact records.
Suspicious communication
A Not Verified result is not proof of fraud. Visitors can report suspected impersonation for company review where that workflow is available.
CardIQ verifies company-scoped professional authorization signals. It does not provide government identity verification and does not expose a public reverse employee lookup.
Frequently asked questions
Can CardIQ tell me who owns a phone number or email address?
No. CardIQ Verification Hub is not a reverse lookup service and does not reveal the employee behind a submitted communication value.
Does Not Verified mean the person is a fraudster?
No. It means the submitted value did not match the selected company’s current verification scope. It is not by itself proof of fraud.
Control how employees represent your company externally
Explore the CardIQ platform or review the workflow from verification through identity deactivation.
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